pixel
i

Surprise Billing Disclosure Notice

contact@ubortho.com

Find a Location

UBMD Orthopaedics & Sports Medicine Logo

716.204.3200

Member of UBMD Physicians Group

Patient
Portal

Patient
Survey

Pay Your
Bill Online

716.204.3200

Telemedicine

Care From Wherever You Are

UBMD Orthopaedics & Sports Medicine offers telemedicine visits for eligible appointments — no need to come into the office for every follow-up or consult. Call our office, and our staff will help determine if your visit qualifies and get you scheduled.

Telemedicine is available with most of our providers. When you call to schedule, our staff will confirm whether your provider offers a virtual option for your visit type.

How It Works:

  • All you need is a smartphone, tablet or computer with a camera and microphone.
  • If you don’t have a compatible device, we can connect the call to a family member’s device or another contact method — just let us know when scheduling.
  • Once your appointment is scheduled, you’ll receive a link to join at your appointment time.
  • Lost the link? Call us and we’ll resend it.
  • A chat feature is also available during the call if audio isn’t working well or you’d rather type a question.

UBMD CareConnect

UBMD CareConnect provides access to the vital care you need without the need for you to come to the office. For each visit, your provider will determine if the appointment can be done by video call or phone call, or if an in-person visit is required.

UBMD CareConnect Is Simple

Telemedicine Check In

1. Check In

We will provide instructions on how to check in to your virtual appointment from a smartphone, tablet, laptop or desktop.

Telemed Appointment

2. Start Appointment

Your physician will join the video or voice call.

Virtual Doctor Appointment

3. Care Begins

You and your provider can thoroughly discuss the reason for your visit and address any concerns you may have.

If you don’t have access for video calls, UBMD CareConnect includes phone calls, too. If the visit is determined by the provider to be addressed by phone, our team will schedule an appointment time for the provider to call you.

Home Recovery Exercises

For more information on home recovery exercises, click here.

For post-operative shoulder exercises, click here.