Have you had a great experience with UBMD Orthopaedics & Sports Medicine? Share your story with us.
“I saw Dr. Fineberg to evaluate my knee after a patella tendon rupture repair. He was kind, caring and very straight forth in his evaluation. He told me that to make my knee feel better, I needed to get on the bike and start riding. He shared his passion for exercise with me, and as a result I lost 45 pounds in four months and my knee feels great! Thanks so much for your encouraging words and helping me in my recovery!”
“I wanted to thank you for the excellent service we received at UBMD Orthopaedics & Sports Medicine. One of our basketball players suffered a knee injury just before our regional playoffs. Dr. Fineberg’s staff swiftly got us an appointment the next day and, with truly exceptional service, secured our MRI scan at another local office – to overcome the fact their own MRI machine was booked by other patients. Beyond his excellent care and expertise, Dr. Fineberg took the time to contact our player that night with the results of her scan.”
“Dr. Fineberg performed reconstructive ACL surgery on both of my knees. I just wanted to express my gratitude since my knees are still doing very well. I am grateful for having such a great surgeon repair both of my knees.”
“Dear Dr. Fineberg, The practice you’ve established is extremely impressive, exceptionally professional and very knowledgeable, specifically in the field of orthopedics. The PA’s you’ve brought on board have credentials and experience one can dream about. It doesn’t stop there, however, and I would remiss by not mentioning the glue that bines this organization together and that would be the nurses, technicians and specifically the administrative staff. You’re an exceptional orthopedic surgeon. Your great personality coupled with your dedication and diversity makes you the number one draft pick in all fields. You take the times to explain the complicated procedures that you’re going to preform on patients that all non-medical personnel can understand. There is no limit to what you won’t tackle.”
"Dr. Freitas, his staff, and the front desk are wonderful. Very short wait and competence all around."
"Excellent service every time."
"Good service, complete information gained, all professional. Thank you."
"Had my hip replaced by Dr. Philips. Within two weeks I was walking with out any assistance and no issues since then. I am now able to be active every day at 75. Thanks to Dr. Phillips!"
"Very professional and knowledgeable, helped me out with my hand."
"The doctors and staff are awesome. I highly recommend this practice. Everyone is helpful and nice and they are really concerned about me and helping me through the process of recovery."
“I was in to see PA Robyn Loehfelm last week to discuss my upcoming hip replacement surgery. I had a lot of questions with me for this visit. Robyn was wonderful. She took the time to not only answer my questions, but also discuss the entire recovery process. She sensed that I am quite nervous about this, and her confident, calm demeanor was very helpful for me. Thanks Robyn.”
"I was very pleased with my first visit. Making an appointment was easy and timely. The wait time in a pleasant facility was very reasonable. Dr. Bernas explained my condition and gave me good information about my condition. Office staff was efficient and pleasant. All in all, I would recommend Dr. Bernas and this facility."
"I've had pain for the last 2 years and tried everything from pain meds, to shots, to surgery and nothing has helped. I went into my first appointment thinking it was just another waste of time and no hope for relief. The Physician Assistant actually listened to what I had to say and offered me a bit of hope. I know the pain isn't going away any time soon but I at least feel like someone listened enough to help make the beginning of a plan to hopefully get some relief soon."
“I made an appointment with Dr. Stegemann after being told by a far less experienced orthopaedic doctor that I needed surgery. That doctor told me I would not be free of pain again unless I had surgery. Upon meeting Dr. Stegemann, I knew immediately I was in good hands. He was extremely kind and explained everything to me in laymen terms, never once making me feel uncomfortable. Dr. Stegemann diagnosed me with a frozen shoulder (adhesive capsulitis) upon examination. Although I gave him an MRI, he is so skilled, he didn’t even need it. He told me how MRIs may show tears or other issues, but many people live with these problems every day pain free. I recall back when a surgeon insisted my mastiff needed all kinds of surgery based on an x-ray. I refused the surgeries. He lived until 12 completely pain free with no drugs or operations. Anyway, Dr. Stegemann said my injury would heal on its own over time, and surgery is not necessary. If a doctor is telling you that surgery is the only option for your shoulder, run, don’t walk to Dr. Stegemann. He will be able to diagnose your issue straight away and tell you the absolute truth on the best way to treat it. If I could give Dr. Stegemann a million stars, I would. He allowed me to continue my mission and fulfill my dreams.”
"Wonderful staff...appointments are given within 24 hours. My daughter feels comfortable with everyone she has seen. Great practice."
“Always a pleasure coming here. The staff is always friendly and they take such good care of you.”
"Another great follow up appointment with Dr. Lindsey Clark after my surgery. I have good news from the Dr. and can get back to a normal life style without restrictions. Minimal wait time for appointment. Thanks again Dr. Clark, you and your staff are the BEST!"
“Very professional, and quick service.”
"Positive experience. Dr. Rohrbacher was very thorough, honest. Staff was friendly and efficient."
"Very happy, excellent care and service."
"My experience with UBMD Orthopaedics has been outstanding. Dr. Lindsey Clark repaired two disc in my neck that were causing a balance problem. Dr. Clark's entire staff has been great during the entire process. Dr. Clark is the best in my opinion. Dr. Clark personally came to visit me all five days I was in ECMC and has great bed side manner."
"Always a prompt and pleasant experience all around."
"I had an excellent experience with this group and really enjoyed Dr. Kuechle and his staff. Besides their friendly manner, they were very knowledgeable and professional."
"I went to the summit location because it was closer to where I live. Everyone was very nice and I was taken care of promptly."
"I went to UBMD Orthopaedics & Sports Medicine to have my knee looked at and it was a quick process. Everyone was very nice, easy to understand, and very helpful. I would go back if need be."
"Very accommodating when it came to getting into see a physician after I had my accident. Dr. Gurske and her physician assistant are very nice to work with. Building was nice and office area is pleasant to wait in."
"I asked to have both hips X-rayed to see if they were adding to my problem of needing to use two canes for walking. Dr. Phillips' [physician assistant] Angelina Ryan saw me and gave me good news that there is no need for surgery. Everything was explained well and she showed me the X-rays. She then suggested further follow up things I needed to do. I know I am receiving the best medical advice and care when my appointment is with her."
"My son fell off a skateboard without wearing a helmet in July, 2017. He was hospitalized with brain bleeds and bruising. Our pediatrician, at my son's annual visit, recommended bring my son to the concussion center. Having never heard of them, I immediately googled the center and doctors. I was apprehensive about bringing him there, but was completely blown away and how they handled him. The initial assessment was thorough and concise. The staff at the center are great to deal with. They ask the right questions, and they LISTEN. Dr. Leddy blew my son and I away with his openness and candidness to concussions, treatment and recovery. He was thorough and professional and was incredibly knowledgeable. Dr. Baker is the hidden gem to the Center that helped my son immensely. …was also thoughtful and thorough with his line of questioning and dissection of the recovery process of a brain injury. He helped my son and I in ways I never even thought possible. I am happy to report that my son is in senior year of high school and is looking towards his future of college and beyond. I cannot thank the Concussion Center enough for all that they did for my son. I would recommend this place to anyone with a brain injury."
"I had a great experience with UBMD Ortho, I had a knee issue and it was taken care of with professionalism and answers with Dr. Mark Anders."
"This huge practice is amazing! The way a patient is handled is great. So organized. From check in to the doctor. No real waits. From one place to the next, but no problem at all, even for patents in pain. Everyone has a smile and takes care of what needs to be done at each office. Dr. Joshua Jones is a wonderful, kind doctor. He has done 2 operations for me. I have seen Dr. Ritter and Dr. Fineberg in the past... I am hoping and praying that the Steroids Dr. Jones gave me will take away my wrist pain. He listened and answered every question with kindness, I am very pleased. Certainly, will recommend this practice to anyone in need. Thank you."
"Dr. DiPaola did an ORIF on my left shoulder after breaking the head of my humerus. The operation and recovery was very painful. However after 6 months I have full function and range of motion and surprisingly no pain. I owe this quick recovery to the staff at the Orchard Park PT facility. Kaitlynn was my therapist and got me to full range of motion! (You must do the exercises prescribed in order to recover, there are no shortcuts!!) In the beginning you will think you will never improve but slowly and surely it WILL HAPPEN if you stay with the regimen. Cannot thank her enough for all that she did for me. I am so thankful to Dr. DiPaola for giving me back my arm. He is an outstanding doctor and I highly recommend him. His staff starts the process with their professionalism, very impressed with how they took care of my office visits. The reception staff at PT is very professional and helpful as well. I highly recommend anyone who needs therapy to go to Orchard Park and watch the amazing results you achieve! IF YOU STICK WITH IT."
I had a recent appointment. My wait time after check-in was minimal. Nice surprise! Time with the doctors was good. Did not feel rushed and my questions were answered. Very pleasant.
"Dr. Jennifer [Gurske-dePerio] is wonderful, and a pleasure to visit."
"I had the pleasure of meeting and being treated by Dr. Jennifer [Gurkse-dePerio]. It was one of the most unbelievable doctors' visits I have ever experienced. She actually listened to me and then explained everything in detail to me of what had happened to me and my foot and ankle. Gave me all my options and continued from there. I had shots, then got brace and shoe inserts for my foot. Will be seeing her in a couple of weeks for a follow up. It was wonderful talking to a doctor who actually listened."
"It was the best experience I have had at a doctor's office in my life and I'm 69 years old and tell it like it is! I was paying my copay when they called me back for X-rays. I walked out of the office done in about half an hour."
"I've used UB Ortho for myself and my son the past few years for sports/exercise related injuries. The service from beginning to end is impeccable. They give options rather than straight in for surgery which is a huge bonus. I would highly recommend them."
"The whole team was very welcoming and professional. We liked Dr. Philip M. Stegemann. He explained well and took time to examine. Thanks."
"Great Doctor, excellent staff, a pleasure to work with."
My family and I have been treating with Dr. Czyrny for over 30 years. We have had the pleasure and good fortune of treating with a medical professional that is extremely knowledgeable and at the same time, extremely compassionate. He exudes warmth and provides hope for those patients that are dealing with life altering medical issues. UBMD is very fortunate to have Dr. Czyrny as one of their physicians.
I began treatment with Dr. Czyrny over 30 years ago for an hereditary neuromuscular disorder. Throughout his treatments, Dr. Czyrny has not only been professional and extremely competent, but exudes compassion as well. I have witnessed his caring and respect for his patients while in the waiting room as well as my own interactions with him. He is extremely knowledgeable about my disorder and has taken the time to explain what it is and how it can impact my life while also providing me with updates on treatment options and surgical experts. While most individuals dread doctor visits, Dr. Czyrny has the uncanny ability of making his patients feel welcome. He truly treats the patient and not just the disorder or injury. I would, and have, referred friends and family to this medical professional in a heartbeat!
"My visit was with Dr. Sridhar Rachala yesterday. A very positive and informative consultation about a knee issue and the alternatives I have to consider to resolve it. I also was very impressed with Keely (Orthopaedic Resident), the doctor I talked with before I talked with Dr. Rachala. Keely too was very positive and informative. You should make a serious attempt to retain her when the opportunity arises."
"Excellent experience from receptionist to physician assistant, and Dr. Phillips was excellent."
"I cannot say enough great things about Dr. Bisson and the entire staff, both at the medical office and the surgical facility. They were professional, informative, friendly, and most importantly, they were able to repair my injury which other doctors had told me was impossible to do. I would highly recommend this great team, and I would like to thank them all for an entirely pleasant experience!"
"Broken ankle, doctor [and] staff attendants were all of superior professional and caring . I have to say this was a great experience even under the painful circumstances and I can not praise this group more!"
"Dr. Jain always was most helpful to me. I am glad he is my doctor for my shoulder."
"Thank you Tara Richards for your attentiveness in closely hearing out my health issues and deep concern or my well being. I am seeing results as the days go by with your recommendations on how to take care of my medical concerns. Physical therapy was the answer not drugs, and you immediately understood my cry or the right way to help me heal. Thank you from the bottom of my heart."
"Most thanks to Dr. Rohrbacher and staff for fitting me in to see him."
"This is my first experience as a patient with this practice and I'm nothing short of amazed. The receptionist (forget her name but an adorable pregnant girl) was so pleasant and while I was in the waiting room, she handled a rather difficult patient with such grace and professionalism. The X-Ray techs were both very nice and quick! Then I went to the next waiting room where the lady at the desk was again very nice. I filled out some surveys on the iPad and was taken to a room where I met Drew. He was amazing. Thorough and intelligent. On discharge, the desk was quick at getting appointments and worked with my personal busy schedule very nicely. I am a physician assistant at an urgent care and I am truly impressed at the efficiency and the professionalism of everyone I came in contact with. Great job!"
"I appreciate the compassion Dr. Darling has always shown when I receive my injections."
"The dump trailer I was operating tipped over. I hit the right shoulder on the passenger side . Dr. Fineberg took the time with me. I needed surgery and the staff and Dr. Fineberg was super. I have suggested Dr. Fineberg to others.
"Always a professional and efficient experience. All are respectful of time and circumstance. I love it here."
"We can never appreciate what Dr. Fineberg has done, thank you so much."
"The staff at UBMD Orthopaedics & Sport Medicine within the office of Dr. Duquin are awesome, as well as Dr. Duquin, of course. All folks I interfaced with the other day were friendly, knowledgeable and efficient. They communicated many details very clearly. I was very impressed."
"I liked the facility for being a first time patient. Very organized and the doctor I saw was very polite, friendly and knowledgeable. I am glad I picked UBMD."
"Had a very pleasant experience with a minimal wait, and the NP was very kind and knowledgeable. He did not beat around the bush and gave me honest and sincere answers about my problems, and explained everything very well to me. I left feeling better about my situation and knowing that they are there to help me through this!"
"The visit went well. all the staff are courteous friendly and the young PA that took care of me was very knowledgeable. We discussed future appointments and and how I will then have both knees checked into since I said I will wait a while before I have any further x-rays."
"I saw Nora, a PA. I want to thank her for being extremely knowledgeable and kind. See you again soon!"
"I'm appreciative for all answers to my questions and happy to be informed of what is going on with my knees. You have made me feel at ease that you have informed me more then my primary again thanks."
"As usual an excellent visit. Dr. Marzo & staff always helpful, pleasant, and informative."
"I [recently] had a appointment with Dr. Santilli. I had a knee replacement 9 years ago, and was visiting because my other knee is starting to limit my activity due to pain, and swelling. The wonderful lady at the front desk was very friendly and helpful, and actually remembered me. What a nice way to start a appointment. My wait was minimal. I had x-rays and was treated kindly by the young lady from Radiology. She showed me where to go down the hall, and I was met by Bob Dr. Santilli's PA. Another familiar smiling face. It was a pleasure to see Dr. again when he entered the room. We discussed my x-rays and his recommendations for my knee. As always his quiet professionalism put me at ease. I will be visiting him again later in the fall, and expect the same wonderful care as I received Tuesday. I look forward to visiting the office again."
"Dr. Rohrbacher, Margie and Tina always make my visits a pleasant and welcoming experience. I am so thankful for the care that they have provided for me. I know that they are honest and sincere. They always listen to my concerns and never rush my appointments. Thank you to a wonderful Dr. and assistants.”
"I was very impressed with the facility and staff from the minute i walked in the door. It was my first time seeing Dr Ritter. He is very kind, considerate, knowledgeable, objective and very professional. He was more than willing to hear my story of treatment to date; my future objectives for my injury; understanding of my current issues and willing to complete a plan going forward. I can't thank you enough."
"Been going here for a year now and couldn't ask for nicer people to deal with. Wait time is always a minimum. Love the Doctors and the PA's."
"Was there to have my knee checked. Staff was very polite and friendly, saw Andrew Peterson (Dr. Rauh's PA), he was professional and friendly, he explained all my problems and options so I could understand. I would highly recommend UBMD Orthopaedics & Sports Medicine to anybody."
"My experience was gratifying as I felt that all the staff and physician were very competent, professional, and friendly. I felt reassured that my surgery was needed and would improve my quality of life after the rehabilitation (PT). I am grateful as I now have my shoulder back to function and without pain."
"I absolutely loved Dr. Michael Freitas. What a great Dr., not only with his professional side but with such a great personality. I feel very fortunate to have once again found a another Dr. at UBMD Orthopaedics & Sports Medicine that I consider "tops"."
"I was in a lot of pain from my heel and ankle. I had called my podiatrist and the earliest appoint. they could give me was [three weeks later]. I called UBMD Orthopaedics and they had me to come in the very next day in the morning. The staff was wonderful and patient, not rushing me especially since I was limping because of my heel pain. They were pleasant and answered ALL of my questions. Since I am a seasoned RN I had relevant questions about what was going on with my heel and ankle. They also addressed my pain! Usually when I say I'm having a lot of pain the provider does not address the issue. Here they did. After taking my information xrays were done then they examined my heel and ankle.Thank God for UB Ortho! My score for them is a perfect 10 out of 10. They listen and work with you for you. I cannot say enough good things about them."
"I'm very pleased with my first impression of UBMD Orthopaedics. The staff is friendly and professional. I liked that they were able to take x-rays immediately and even help me get quick approval for my MRI. Frank [Domnisch] seems very knowledgeable and I feel like I am in very good hands. I have high hopes going forward."
"Everyone we have encountered has been kind and courteous. Brenda, who works in Dr. Kuechle's office is always so thoughtful and when she knows my son is coming in she always picks something up for him and his siblings. I feel the team always go above and beyond! "
"Came in due to knee pain, swelling, related to a prior injury and arthritis. Appointment was timely and staff was amazing. Had my knee drained and instant relief. Would recommend UBMD Orthopaedics- already have!"
"For over three years I went to various doctors to try to resolve my problem. No one was able to determine the cause much less a fix. I went to see Dr. Scott Darling and within 5 months not only was I correctly diagnosed but treatment prescribed by him has reduced my issue by 98%. I would definitely recommend Dr. Darling. He is caring, listens and answers questions and is very thorough in his testing to make sure his diagnosis is correct."
Dr. Duquin has done a wonderful job on operating on myself and my father. I had a complete shoulder replacement [last year]. My shoulder is great and free of pain. I have full range of motion back and I am able to participate in all the sporting activities I love. My father, had to have extensive shoulder surgery, almost five hours’ worth of surgery. He had fallen and broke his scapula which needed attention. In addition, he needed to have his shoulder replaced and the shoulder socket rebuilt. A bone graft had to be done to complete this procedure... It was truly remarkable how well the surgery and the recovery went for my father. Dr. Duquin is truly a talented surgeon who really cares about his patients. I would recommend Dr. Duquin highly to anyone who is thinking of having shoulder surgery.
"Recently I had an appointment with Dr. Mark Anders. The appointments were running late, but it was well worth the wait. My knee had been very uncomfortable for the past 2 months. Since I had a hip replacement on the other side I was more worried about any damage I could do walking with a slight limp. He explained the situation and made me feel at ease. The shot he gave me made a world of difference, and he was right I felt better by the time I got to my car. I am at work today and for the first time in a few weeks got a great nights sleep. I like the fact that he explained he doesn't recommend knee replacement unless necessary (which I was hoping wouldn't be the case). I go back in 2 months for a follow-up, with the option of seeing him sooner if the knee acts up. I was very satisfied with my visit!"
"I am a patient of Dr. Scott Darling. I have had an issue for over three years. I went to multiple Drs., had surgery, chiropractic, physical therapy, physiatrist, acupuncture all to no avail. I went to Dr. Darling and he sent me for a few tests to confirm what he believed to be the cause of my problem. He was correct and he sent me off for physical therapy to an amazing therapist, After three years I am finally free of my pain. I would suggest this Dr. to anyone who needs an orthopedic Dr. He is caring, and he listens."
"I had met with Dr. Rachala and discussed my upcoming hip replacement. Dr. Rachala was very thorough when discussing the x-ray's and the damage that had been advancing over time. He made me feel at ease when discussing the surgery and the length of time for my recovery. I'm asking myself WHY DID I WAIT SO LONG? I am actually looking forward to the surgery and feeling good again."
I saw Dr. Fineberg to evaluate my knee after a patella tendon rupture repair. He was kind, caring and very straight forth in his evaluation. He told me that to make my knee feel better, I needed to get on the bike and start riding. He shared his passion for exercise with me, and as a result, I lost 45 pounds in four months and my knee feels great! Thanks so much for your encouraging words and helping me in my recovery, Dr. Fineberg!
Well over 25 years ago, I was referred to Dr. James Czyrny for "lower back pain," a generic term that in my case included lesions of an ulnar nerve, spinal stenosis of my lumbar region, degeneration of a lumbar intervertebral disc, and displacement of a cervical disc. Those symptoms should have been sufficient to have made me an orthopedic cripple. Instead, at age 93, I am fairly active, almost totally pain-free, use no medication, and still engage in singles tennis. For all this, I am indebted to the superior care given to me by Jim Czyrny. I see him for routine visits three times a year and a very occasional extra visit when my back acts up. In all these years, Jim has never once (!) in over 25 years of treatment kept me waiting or treated me as an assortment of symptoms rather than as a human being. In fact, I recall one instance when he worked me into his schedule at an early, early hour the next day after I had some kind of emergency with my back. His manifest respect for his patients should be a model for other physicians.
Doctor Lindsey Clark is a wonderful doctor; she cares so much. She takes time to understand, to listen and do the best for your health. I highly recommend Doctor Clark for your care. She has a great team working for her and that, with a great Doctor like Doctor Clark, you can't beat it. I trust her a hundred percent and there is nothing anyone can do to make me change my mind. Thank you Doctor Clark [and] ECMC for the wonderful care you gave for me all the five days I was there. My respect and my gratitude for each of you. Love you all.
This kudos goes to the physical therapy department at BrookBridge in the Orchard Park location; Brian DeLuca and his entire extraordinary staff, which also includes the wonderful front desk medical records team. The staff works well with one another and with all the clients. I can say that I know the quality of care that is provided at UB Orthopaedics and everyone who has worked with me has continued to help me recover and continues to improve my spirits. The atmosphere is one of caring sincerity. The staff are the utmost professional, compassionate, friendly. And go out of their way to be helpful. Brian DeLuca continues to go the extra mile to help me improve the many orthopedic issues that remain a challenge. I also appreciate the helpful tips and printed photos with instructions for me to continue those steps at home to avoid making my issues worse. I won't hesitate to return to their care whenever I need PT help. I continue my thanks to all the staff.
In 2016, Dr. Fineberg performed extensive right shoulder repair of [a] rotator cuff, labrum tear, and torn biceps tendon. Postoperatively, I attended 12 weeks of PT under the supervision of DPTs, not PTs. My shoulder now is right where I wanted it and where Dr. Fineberg said it would be. This physician was bombarded by constant reminders of how I wanted to return to athletics and an active life. He did 100+ percent of my hopes and expectations.
Dr. Phillips performed a total hip replacement on my left hip [several years ago] and just performed another hip replacement on my right hip. This time around I was a little nervous, but Dr. Phillips’ calm demeanor made me feel confident about the surgery. I couldn’t be happier! The staff has been very helpful throughout the process. Thank you!!
I visited UBMD Orthopaedics’ Dr. Bernas for a second opinion for a rotator cuff tear and other shoulder complications. The original orthopedist I had consulted informed me there was nothing he could do and that I would need a total reverse shoulder replacement within 5-10 years. Dr. Bernas evaluated me and said he could probably help me by repairing my injuries. Last August, I had same day laparoscopic surgery, repair of a massive rotator cuff tear, and repair and relocation of tendons with two bone anchors. I have five small scars on my shoulder that are hardly noticeable. I did not have to take any pain medication following the surgery. I feel that now six months post-op my shoulder is almost 100% “normal” as I was before my injury. I consider Dr. Bernas and his PA Matthew the absolute BEST! I am so grateful I contacted UBMD Orthopaedics.
Hats off to Dr. Bisson, fantastic job on my shoulder repair. Especially for the damage that was done. Therapy went excellent and I am back training again. It was a long six month rehab, but in the end the surgery and healing went better than expected. Thank you for everything. Your staff, from physician assistant to secretary, are top-notch and very professional.
I recently visited Dr. John Marzo for a rotator cuff tear. Dr. Marzo has previously performed ACL surgery and microfracture surgery on my knee. Dr. Marzo also repaired a labral tear in my shoulder. I was sad to see that Dr. Marzo was not doing surgery anymore as he did a great job on my knee and shoulder. I have recommended dozens of people to Dr. Marzo because of my experience with Dr. Marzo and his assistant Kathy. Dr. Marzo is very thorough and professional besides being a great surgeon. I will continue to recommend anyone to Dr. Marzo and his practice.
The survey I completed did not begin to explain my recent stay at Buffalo General Hospital for a hip replacement. First of all, I feel so lucky to have Dr. Rachala as my surgeon. He is caring, compassionate, reassuring, and competent, yet professional with a pleasant “bedside” manner. I was pleasantly surprised with the beautiful private suites, the furnishings and feeling of comfort they provided. Most importantly, the care I received as a patient there was beyond impressive. Whatever you have done to bring your hospital up to this level, please continue to do it, and THANK YOU.
Dr. Bernas, today is my day to thank you. There are really no words great enough to explain how appreciative my family is for your care, your thoughtfulness, and your professionalism for both my husband (treated for compartment syndrome) and me. We thank you for your assistance with our needs, and your concern for our concerns. We will always know that you saved (my husband’s) foot and leg. Our blessings to you.
Dr. Bernas, I just wanted to send a big thank you for everything you did to get my son (treated for an ankle fracture) back up on his feet! You did an awesome job, and he can now “march” off to college this fall! Thank you!
I wanted to thank you for the excellent service we received at UB Orthopaedics & Sports Medicine. One of our basketball players suffered a knee injury just before our Regional Playoffs. Dr. Fineberg’s staff swiftly got us an appointment the next day and, with truly exceptional service, secured our MRI scan at another local office – to overcome the fact their own MRI machine was booked by other patients. Beyond his excellent care and expertise, Dr. Fineberg took the time to contact our player that night with the results of her scan. With great appreciation, I can assure you that if GCC has further sports medicine needs, we will be choosing Dr. Fineberg and UB Orthopaedics & Sports Medicine.
Dr. McGrath, I wanted to thank you for helping both myself and my team to have our most successful season in our program’s history. The surgery you performed last summer allowed me to play pain free and at full strength and I couldn’t be more thankful!
I was recently injured and I wanted to let you know how much I think of UB Orthopaedics for taking great care of me. Over three weeks ago, I had the misfortune of falling on black ice and breaking my leg along with many ankle complications. I went to UB Orthopaedics and I was so impressed with the efficiency and effectiveness of the entire group. Dr. Michael Rauh did a three-hour surgery to put me back together and everyone on his team was exceptional. I applaud you for having such a great group.
I had an appointment to see Dr. Wind yesterday. I have never had such a pleasant experience when seeing a physician. The staff, from making my appointment, to reception, to imaging, to physical exam, were exceptional! Getting an appointment quickly and being seen on time are just about unheard of these days. It was great to have both happen.
Please forward our email of praise and thanksgiving to orthopaedic spine surgeon, Lindsey Clark, M.D. on behalf of those who care and love (W.H.) ...well done, and thank you very much, Dr. Clark!
Dr. Fineberg performed reconstructive ACL surgery on both of my knees several years ago. I just wanted to express my gratitude since my knees are still doing very well several years down the line. I am grateful for having such a great surgeon repair both of my knees.
Dr. Rauh – Now that it appears our son will no longer need to be a patient (at least we hope he does not), my wife and I would like to thank you for all that you have done for him. We realized very quickly how lucky he was to have you on the field when he was hurt in 2010. Your professionalism and thoroughness helped put us at ease right away. Taking care of an injury such as what he had is what you do on a regular basis. For us, it was very new and something we had minimal experience with. We appreciated you taking the time to explain step by step what needed to be done. Throughout both of our son’s injuries we knew we could trust your judgment. This allowed him to focus on his recovery and rehab. Again, thank you for putting him back together and giving him a chance to have a season he will remember the rest of his life.
Dear Dr. Rauh – for the past 2 months, I have been a patient at UB Orthopaedics, Orchard Park. My therapist, Laura Santillo, PT, and her assistant, Vinnie, have guided me through the rigors and routines, daily, to get me ambulating and increasing my level of durability. Their continued support has allowed me to regain all of my balance and I am able to perform all of my daily activities. Their interpersonal skills have made this experience so rewarding. Thank you and UB Orthopaedics for your continued interest in and support for my recovery.
This is the doctor that saved my daughter from cancer. He is a tremendous doctor, he knows exactly what to do. He is always in our prayers. Thank you Dr. McGrath.
Dear Dr. Geoffrey A. Bernas, MD,
I just wanted to send my thanks to UB Orthopaedics staff for arranging my surgery ASAP in order to provide me time for rehab with the goal of having a successful trip to Alaska. Most of all, I want to recognize you for providing your diagnosis, my options and your preferred recommendation. The surgery to my knee was a great success which allowed me to fill my life long dream of doing a true wilderness hunt in the mountains in Alaska.
Included are a few pictures to let you see the mountains I climbed and traversed for 8 consecutive days. My knee performed perfectly or better put, just as good as my other. I trained as hard as possible for the trip which contributed to my ability to endure the ruggedness of the mountains.
The hunt took place in the walk-in only area of the Chugach Mountains. Walk-in only means no motorized vehicles, planes, aerial support or animals can assist the hunter while hunting and is considered 100% fair chase. I was successful on the 5th day of the hunt and was approximately 25 miles into the mountains from the trail head. It was surreal, a memory I will never forget.
I am very happy we chose the team of doctors, therapists, trainers and staff at UBMD Orthopaedics & Sports Medicine when our son, Ben, tore his ACL and meniscus. Dr. Wind and his professional staff treated Ben with care and compassion, and their experience in dealing with athletes was evident. After surgery, Ben began his long road of physical therapy and rehabilitation at NFMMC’s Summit Physical Therapy, working with Maragaux and Ken. They knew the protocols and expectations that Dr. Wind had, and they consulted with him when necessary to ensure Ben was recovering as expected. Ben completed physical therapy with a completely “functional” knee, but as an athlete that hadn’t played sports in several months, he wasn’t ready to “return to play” at the higher physical level. The NFMMC’s Competitive Edge’s ACL Bridge Program was the perfect transition to get Ben back on the field. Working one-on-one with athletic trainer, Fernando, provided Ben with the physical and strength training he needed to prepare him for his return. Now that Ben is cleared and back at Lew-Port playing sports again, he is under the watch and care of our athletic trainer, Jason, from NFMMC/UBMD Ortho. Knowing that Jason is there and aware of Ben’s prior injury is reassuring; his knowledge and care for the athletes is second to none. If a problem arises, Jason is there to evaluate and contact Dr. Wind, if necessary. The team at UBMD Orthopaedics & Sports Medicine has provided Ben with a complete, comprehensive, all-encompassing recovery; they work together for the successful “return to play” of the athlete.
When people ask me to recommend a doctor for foot pain problems, I always recommend Dr. Bernhard Rohrbacher. Many years ago I limped (literally) into his office diagnosed with bone spurs/plantar fascitis. Everything Dr. Rohrbacher recommended helped to eventually resolve the unbearable pain. Night splint to keep the affected foot at 90 degree angle while sleeping. Custom orthotics, frequent heel drop stretches throughout the day and wearing the very best running sneakers I could find. He also educated me about the importance of discarding running shoes when worn out. For example, when the shoes no longer have the ‘spongey’ supportive feeling they have when first purchased, no matter how good the shoes look on the outside, they wear out from the inside! A few years later, I developed sharp pain in the ball of my foot. My primary MD thought the pain was caused by a Morton’s neuroma and recommended seeing a podiatrist for surgery. I demanded a referral to see Dr. Rohrbacher. His diagnosis: inflammation (synovitis) of the toe next to the great toe. With adept hands, Dr. Rohrbacher placed cloth surgical tape around the affected toe in a ‘figure eight’ pattern and anchoring the tape on the dorsal (top) of my foot. The pain was immediately gone. No drugs. No surgery. And one recommendation. Avoid wearing high heeled shoes! Well, you can’t win ’em all! Thank you, Dr. “Happy Feet.”
I saw Dr. Wind back in 2007 after I had injured my shoulder at work and could no longer lift. He tried several therapies before surgery was the only option. He performed arthroscopic surgery on my shoulder, removing bone spurs that were fraying my rotator cuff and arthritis from my collar bone. Here, 7 years later I still have full range of motion and use of that arm. I am going to try and return to him for the elbow on that arm, as well. His rapport with his patients is excellent. I would highly recommend him to anyone needing shoulder treatment.
Over the weekend my son fell and ended up fracturing his arm. I was nervous about going to a specialist with a 23-month-old in fear of a long wait time for just a few minutes with the doctor. But I was pleasantly surprised. Everyone I spoke to today was great. Right from the first call the receptionist was quite polite and sincerely apologized when I was put on a longer than usual hold. They were able to squeeze my son in on the same day that I called. When we arrived there was an activity block for him to play with while I filled out paperwork and he didn’t mind the 10 minute wait to be called back. When we were called back we were greeted by the receptionist in the pediatric area. She was very friendly and even let my son take one of the toys from the waiting room back into our room to help keep him entertained. When we met Shelby she was amazing with my son. She was gentle and patient with him. Even though he was scared, it put me at ease that she wasn’t uncomfortable working with a “difficult” child. When we saw Dr. Ferrick he didn’t just jump in and start examining my son. He started talking to him and letting my son warm up to him. We ended up needing a cast and a repeat X-ray and even then everyone was amazing with my toddler. I’m so glad we had the opportunity to be seen by this amazing group of people. Thank you!!!
In 2014, Dr. Matthew Phillips operated on me for a total left hip replacement. It was a date that changed my life for the better. Not only has my pain completely gone away, I am able to sleep through the night without waking up repeatedly in pain. Watching my family’s, friends’, and co-workers’ reactions seeing me walk again as a normal human being and not like Quasimodo really confirmed how much Dr. Phillips improved the quality of my life. I am forever grateful to him and his excellent staff. I would highly recommend this wonderful doctor to give you the most professional treatment. He also used a procedure that was less invasive so that your recovery time is so much shorter. Thank you, Dr. Phillips. You really do make a difference in people’s lives.
We would like to express our sincere gratitude for the excellent medical care and first class professionalism in providing outstanding medical attention to our family. We have appreciated the skill, urgency and caring in dealing with our injuries.
Just a thank you to Dr. Lindsey Clark. When I injured my neck I thought that I would never be the same, but Dr. Clark and the staff at ECMC changed that. Dr. Clark is an excellent surgeon – cool, compassionate and most capable. I will be forever grateful to her.
In 2014, Dr. Rachala performed a total left knee replacement. In 90 days, I was playing doubles tennis at age 67. NO pain. I am extremely pleased for my increased quality of life. My leg is straight, and long walks and bicycling are great!
I just wanted to send a little note of thanks to Dr. Michael Rauh. I saw Dr. Rauh back in 2013. I was having a lot of pain in my knees, mostly my right knee. I came to see him with fear that I would need surgery. That did not happen. Dr. Rauh said that I had osteoarthritis in my knees, and that I could try physical therapy. He was so wonderful, he took the time to sit down and talk to me about trying to lose weight. He is the first doctor that really suggested I needed to lose weight, and he did it in such a positive, nice way. At the time of my visit with Dr. Rauh, I was at my heaviest ever – weighing 280 lbs. I have now lost 115 lbs.! I feel that Dr. Rauh has a lot to do with me losing the weight and getting healthy. From the day of my visit with him, I have been so motivated and still think back to the conversation we had.
Dr. Wind reconstructed my daughter’s ACL after a basketball injury. Once she completed PT, they recommended the ACL Bridge program to transition her back to sports. Fernando was amazing and this program made a HUGE difference in her strength and, more importantly, her confidence. Prior to completing it, she was very afraid of re-injury and was apprehensive about returning to school sports. After about the 6th session – she told me her knee felt GREAT and there was no discernible difference between the knees. Great program and Fernando was a great trainer.
You surgically treated me around 2005 for a distal bicep tendon tear. You did a miracle for me and I often think of you. I wish I could send you a photo of “the gun show” because here I am 10 years later and I’m doing GREAT because of you. I am blessed to know you. You do great work. I just thank you so much.
Thank you Dr. Hamill for performing a successful TLIF on my L5 S1 back in 2011. I had a herniated disk for 13 years before I realized that my physical therapists did not have any surgeons on their staff. I researched spinal surgeons and found Dr. Hamill. Dr. Hamill had me in the operating room within two weeks of my initial visit. My back has healed and I no longer experience the daily pain of a herniated disk. Thank you for your expertise and skill.
I can’t say enough about Dr. Gurske and her team – and UBMD in general – for the great care they provided after I sustained a serious heel fracture. From the initial diagnosis through surgery, physical therapy and follow-up their professionalism and upbeat personalities kept me motivated to work hard through my recovery process. As a result I am walking, limp-free and pain-free, after less than 5 months post-injury. This is way ahead of schedule and I’m looking forward to picking up right from where I left off. Listen to your doctor and physical therapist: Their advice made all the difference in my rapid recovery.
Dr. McGrath did my hip replacement in 2014. It went so well that I had the much needed replacement on my other hip in 2015. Angie Ryan, Dr. McGrath, and the nurses were wonderful. I am so thankful for all of them and to be pain free! I look forward to an active life and traveling with my husband. I have recommended this practice to others. Thank you to everyone at Dr. McGrath’s office!
Tara (Richards) is very passionate about her knowledge regarding healthy nutrition which aides in living a healthy lifestyle. Tara also looks at the client as a whole not just at the problem that the client brings to her attention. Tara listens to the client's concerns, suggestions and goals to help aid with continuous good eating habits. With these new changes, I have been able to slim down and decrease the sizes of my clothing, as well as having increased strength and stamina. I’m very thankful for Tara’s guidance and her knowledge in leading a healthier lifestyle.
I am not one to write testimonials; however, my experience with Dr. Darling at UBMD Orthopaedics & Sports Medicine was truly amazing. My daughter was diagnosed with a concussion and out of school for over 7 weeks. We started our recovery at a different neurology center and was put on strong medicine that I feel hurt her more than helped. My gut told me I needed to find a different doctor. After some diligent research and referrals from friends, we ended up seeing Dr. Darling. His thorough knowledge immediately put us on the right path. We started reducing her medicine and letting her participate in moderate activity. At every visit, goals were set and testing was done. We were able to see and talk about her recovery together. Numerous follow up calls were made by Dr. Darling himself! I would highly recommend Dr. Darling and his staff! It has made all the difference!
So far my experience with UB Ortho and Dr. Fineberg and his staff has been excellent. I have already referred someone to Dr. Fineberg and will continue to do so in the future. I’m looking forward to getting back to my normal active life and I have Dr. Fineberg’s skill and UB Ortho’s professionalism to thank for that!
Dear Dr. McGrath,
Your skill in using the anterior approach for hip replacement gave me an amazingly speedy recover and has enabled me to resume activities that I had gradually eliminated from my life. Before, during and after surgery you and your office gave me the best of care. I knew that my questions would be thoughtfully addressed and answered. Many thanks!
My 15-year-old daughter tore her ACL/Meniscus while playing basketball. Dr. Fineberg’s office staff were excellent in getting her in to see the doctor and scheduling her for surgery one week later. Dr. Fineberg said the surgery went “perfect” when he spoke with us afterwards. My husband and I agree! My daughter did not have any bleeding or swelling after the surgery and her scar is going to be minimal. She has been recovering very well and we expect she will be back participating in sports next year. Thank you, your staff were thoughtful and caring and we appreciated your confidence, professionalism, and skill. We would recommend Dr. Fineberg to anyone that needs ACL/Meniscus repair.
Dr. Brian McGrath,
I very much appreciate everything you did for my husband during his illness. You more than once came to our rescue with your expert knowledge and genuine concern. I will be forever grateful.
Dr. Hamill was straightforward and honest. He is very thorough and leaves nothing to chance. He is not afraid to refer patients to another doctor for collaboration and insight and that is what he did with my case. I would refer anyone I know to Dr. Hamill.
I saw Andrea Castonguay, PA for Dr. William Wind today. I had an excellent experience! She was professional, took her time with me and explained everything very clearly. She injected my knee and it was painless. I would highly recommend her.
In 2015, I had surgery to remove bone from my right heel (Haglunds deformity). Now, nine months later I must say thank you to you, Dr. Gurske and your staff. Since my surgery and rehab I’ve been pretty active, attending a spin class several times a week as well as other activities. In June, my wife and I participated in the Ride for Roswell, doing the 34 mile route with no issues. We just returned from a 2,000 mile road trip during which we did a LOT of hiking and climbing mountain trails and paths. I had no pain in my heel; where before my surgery I would have been in agony. Also, driving long distances used to be painful as my heel would rest on the back of my shoe and cause pain. Now, no pain. I’m thankful to have had the surgery and I thank you and your staff for the care I received both before and after my surgery. God bless you all!
Dear Dr. Geoffrey A. Bernas, MD,
I wish to thank you for the wonderful care for my shoulder repair in 2012. I didn’t know how bad it was until it started feeling better. Because of the wonderful care I received, I contacted UBMD for back surgery. I also had wonderful care from Dr. Lindsey Clark, MD in 2013. I haven’t felt this good in years. I recently tore the MCL’s in the right leg and left leg. I contacted Dr. Bernas and he has me on a course of PT to see if that will take care of it. He thoroughly explained my options and I know things will work out. Thanks again Dr. Bernas and Dr. Clark!
I would like to let everyone know what a great doctor Philip Stegemann is. He has been taking care of me for the last 5 years and is the kindest, gentlest, and so professional. Anyone with shoulder problems: go see Dr. Stegemann. He is grrrrreat!
Dear Dr. Marzo, My daughter tore her ACL ski racing. The surgery went really well and her rehab went well too. She went back to ski racing for the 2014/2015 ski season. Her ACL was strong, but getting back to where she left off was very difficult. There was still some pain and soreness in her knee and she was still getting her functional strength back. I am sure it is no surprise to you that it is a long rehab process. By the end of that season, she was skiing much better, but still working her way back. Last ski season (2015/2016) she was back 100%. She qualified for the New York State team from WNY and went on to win the New York State Championship for her age group in Super G. She also finished 7th in Giant Slalom and 4th in Slalom. She advanced to the Eastern Championships in Sunday River, Maine. Her knee is strong and she is doing great. She can’t wait to ski race again this season. She is also playing lacrosse and rowing. This photo was taken at the New York State Championships this past season. My daughter is a strong and athletic high school freshman now and able to do all the sports and activities she loves. My wife, my daughter and I wanted to thank you again for taking care of her and for doing such a good job on her surgery.
Robyn works with Dr. Brian McGrath; Robyn is just the best. She will make you (feel) at ease, (and) spend all the time you need answering any and all questions. Both have worked with my wife; that is why I chose both for this. It would be hard to find better. I think they’re the best, including his office staff.
I was in the office and saw Kristen (Bitikofer) who works with Dr. Hamill, who I will see in a few weeks. I appreciated that she took the time to listen and did not rush me or make me feel as if I was wasting her time. It was a pleasure to be seen by her.
Dr. Rachala preformed bilateral knee replacement at Buffalo General. This was a major decision for me. I’m in my 40s and still have 8 years in my career as a firefighter till I can retire. I could hardly walk and it was very difficult to perform my duties as a firefighter. I decided I had no choice and had it done. I was at the hospital for 4 days and the care was great. Dr. Rachala checked on my progress every day. I was sent home and had PT 3 times a week at my house for a month. By the end of the month, I was walking a mile a day and was able to stand with no pain. I continued outpatient therapy for another 2½ months. By the end, I was walking 2 to 3 miles a day and in less than 4 months I was back to work with no restrictions. I have to thank Dr. Rachala and all of the care providers at Buffalo General. Without the excellent care that was given to me, I’m sure my outcome could have been different. Thank you.
Dr. Fineberg, Thanks for the continued excellent & professional environment that I have experienced in my 3 years of our relationship. Your bedside manner is very relaxing, yet straightforward. The office is extremely efficient given your great staff (Greg/PA, Mary Jo & Heather ) & I have not had one mishap or gap in communication due to their addressing issues on time, all the time! Since my initial rotator cuff surgery in 2013, I am confident, with it in your hands, the left one will work out just as well, if not better! I have thanked my GP in initially referring me to you, as I am blessed to be in good hands! Keep the Faith & keep up the ‘GREAT WORK’!
To Dr. Joshua Jones, many thanks for the great job with regard to my tendonitis. Please forgive me for not calling, but I hope this testimonial will suffice. The shots you gave me are working very well. I can actually make a fist and open it with ease. Many thanks.
A great surgeon makes all the difference. Heartfelt thanks go to Dr. Mark Anders for reconstructing my acetabulum last summer after I was struck by a truck. I believe he used 10 pins/screws to get all the parts realigned. The precision with which he put me back together is remarkable. Within 2 weeks I had minimal hip pain. I was walking again without pain after 3 months. There were several other trauma injuries that had to heal or be corrected. But now 8 months after the hip repair I am running again – also without pain. While I still have to continue to rebuild my stamina and strength, my goal is to run a marathon again perhaps later this year. I know several people who have had skeletal fractures, reconstructions, and joint replacements and have had long recoveries, residual problems, and have never regained full function. Many people remark about how well I am doing and how quickly I recovered. Yes, I have worked hard but the underlying surgical fix was excellently done and that is what has made it possible for me to push myself and get back to where I was before being struck. Dr. Anders is recognized and well respected around the country. My son (an MD from CA) informed me while I was at ECMC that I was fortunate to have been in Western NY when the accident happened because the surgeon who did the work was one of the best. When I returned home to Cincinnati, the orthopedists who took over my case was impressed with the reconstruction and asked who did the work. When he learned it was Mark Anders, his comment was "Yes, looks like his work. I’ll see him in a few weeks and will tell him I have the case, now." Thank you Dr. Anders.