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I called for an appointment being in pain in my knee. The receptionist was kind and polite. They scheduled me an emergency appointment with Dr Bernas Physician Assistant Trevor.! He was so polite and kind what an asset to your association. Very, very knowledgeable, explained everything to me all that he was going to do for me.! I walked out feeling relief from all the pain. I am very happy about the group. Staff polite and courteous.